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Harold Zimmer
Harold Zimmer
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  • Hamilton, OH
  • United States
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There's a difference between managers and leaders

Ask anyone and they'll tell you. There's a difference between managers and leaders.Ask them what that difference is and they may have a bit more difficulty. Suddenly the words become amorphous and undefined. Somehow leadership is an intangible - a charismatic component that some people have and others simply don't. That's why, according to the ubiquitous "they", it is such a rarity.Wrong.The difference between being a manager and being a leader is simple. Management is a career. Leadership is a…See More
Blog post by Harold Zimmer Feb 11, 2011
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Ethics in the workplace

Workplace Ethics is a subject that we have all heard of. In fact, the subject of Ethics in general is something that most people are familiar with. And, what is commonly understood about ethics is there are ethics and then there are workplace ethics. What most people do not realize, however, is that there is no such thing as workplace ethics; ethics are the same, (or, should be) whether in the workplace or in personal life.WHAT IT'S ABOUTEthics are about making choices that may not always feel…See More
Blog post by Harold Zimmer Apr 24, 2010
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Leadership Defined

Leadership is the process of directing the behavior of others toward the accomplishment of some common objectives. It is influencing people to get things done – willingly! – to a standard and quality above their norm to achieve a shared stretch goal. As an element in social interaction, leadership is a complex activity involving a process of influence and with a range of possible outcomes – the achievement of goals, but also the commitment of individuals to such goals, the enhancement of group…See More
Blog post by Harold Zimmer Mar 15, 2010
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Ren commented on Harold Zimmer's blog post 'How to Lead by Example'
good tips! Thanks!
Mar 6, 2010
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How to Lead by Example

Actions still speak louder than words, particularly when yourphilosophies and behavior motivate people to do their best work. Doingotherwise only confuses staff and slows momentum.Here are 10 useful strategies for modeling behavior that willinspire your employees to work hard, maintain loyalty, and help yourcompany grow.1) Lead with honesty. Promote an office environment oftruthfulness. Anything less than honest communication should not betolerated. Emphasize, for example, that accurate…See More
Blog post by Harold Zimmer Feb 28, 2010
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Ren commented on Harold Zimmer's blog post 'Losing Sales'
Good advice. Thanks for the blog! So many people sabotage their success because they don't expect to win. I like the phrase "Winning is hearing YES!"
Jan 30, 2010
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Losing Sales

First you can't lose a sale that you didn't have. What sales people are really describing is 'not winning the sale'. You may say it's semantics: if you don't win then you must of lost. Okay, so maybe we should say that people are awarded the business like they do with public bids instead of calling it winning and losing. But this is not the point of this post. Winning not losing is the point of the blog.Let's list the many way we describe losing sales:* They got a better price from the current…See More
Blog post by Harold Zimmer Jan 26, 2010
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Rollan A. Roberts II commented on Harold Zimmer's blog post 'Customer Service That Will Keep Them Coming Back'
Great ideas and tips, Harold!
Jan 10, 2010
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Customer Service That Will Keep Them Coming Back

The People aspect of business is really what it is all about. Rule #1: Think of customers as individuals. Once we think that way, we realize our business is our customer, not our product or services. Putting all the focus on the merchandise in our store, or the services our corporation offers, leaves out the most important component: each individual customer.Keeping those individual customers in mind, here are some easy, down-home customer service tips to keep ’em coming back!1. Remember there…See More
Blog post by Harold Zimmer Jan 10, 2010
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New Year's Resolutions - Set Goals Not Resolutions

It is a tradition for people to make New Years Resolutions each year. It makes you feel good. The idea of starting a new year and to become a new you is very enticing and inspiringHowever, did you know that most all people have abandoned their new years resolutions by the third week in January? That is because of the failure and discouragement of past failures from resolutions that they did not keep.Don't let past disappointments and mistakes keep you from growing and being all that you can be.…See More
Blog post by Harold Zimmer Jan 4, 2010
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Generating New Clients

Think Engagement. Not Selling.Do you have a "process for engagement?" Let's say you meet someone on a trip that might make sense to have more conversation with. Do they go into a process of any kind? Well, they should. Yet most of us don't think about prospecting as a process. We mistakenly think of it as an action.Creating Prospect Engagement After the First ConversationAs the threshold of free goes up in the marketing world, you must have something that engages the prospect after that initial…See More
Blog post by Harold Zimmer Dec 29, 2009
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Keys to Achieving your Goals for the New Year

It’s coming to the end of 2009 and the new year is coming. During the new year, many people will set their goals such as faster job promotion, a salary increase, spend more time with your family etc. While it’s good to set your goals for the new year, most people never actually achieve their goals. Why?The simple explanation for that is two fold. One, most people do not set clear goals and have a very vague idea of what their goals is. The second reason is most people do not take steps to…See More
Blog post by Harold Zimmer Dec 26, 2009
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Ten (10) Ways to Triple Your Effectiveness Within a Week

1. Expect twice as much from others as you expect from yourself.Be shameless. And don't hold your productivity back by assuming your team won't/can't do twice as much as you can. Let go of any fear of consequence. Get used to hearing people say no to you.2. Asking for exactly what you want and need by when you most want it, not what you think is reasonable.Create a Same-Day culture around you - where everyone thinks in terms of immediate response, resolution, request fulfillment. It really can…See More
A blog post by Harold Zimmer was featured Dec 18, 2009
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Ten (10) Ways to Triple Your Effectiveness Within a Week

1. Expect twice as much from others as you expect from yourself.Be shameless. And don't hold your productivity back by assuming your team won't/can't do twice as much as you can. Let go of any fear of consequence. Get used to hearing people say no to you.2. Asking for exactly what you want and need by when you most want it, not what you think is reasonable.Create a Same-Day culture around you - where everyone thinks in terms of immediate response, resolution, request fulfillment. It really can…See More
Blog post by Harold Zimmer Dec 18, 2009
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Ten (10) Types of Pull vs Push Support Structures

We all have both types of structures in our lives, but usually we have more push structures than pull structures. A push structure is another way of saying that we are guided and motivated to act or accomplish something by something that's pushing us: a deadline, a sense of duty, out of fear of consequence, etc. A pull structure is something that pulls us forward, without our having to push ourselves or be pushed. Pull structures include a motivating vision, inter developmental relationships,…See More
Blog post by Harold Zimmer Dec 15, 2009
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Harold Zimmer left a comment for william David Outlaw
Dave welcome to idream, looking forward to your posts.
Dec 14, 2009

Harold Zimmer's Blog

Harold Zimmer

There's a difference between managers and leaders

Ask anyone and they'll tell you. There's a difference between managers and leaders.



Ask them what that difference is and they may have a bit more difficulty. Suddenly the words become amorphous and undefined. Somehow leadership is an intangible - a charismatic component that some people have and others simply don't. That's why, according to the ubiquitous "they", it is such a rarity.



Wrong.



The difference between being a manager and being a leader is simple.… Continue

Posted on February 10, 2011 at 6:08pm

Harold Zimmer

Ethics in the workplace

Workplace Ethics is a subject that we have all heard of. In fact, the subject of Ethics in general is something that most people are familiar with. And, what is commonly understood about ethics is there are ethics and then there are workplace ethics. What most people do not realize, however, is that there is no such thing as workplace ethics; ethics are the same, (or, should be) whether in the workplace or in personal life.



WHAT IT'S ABOUT



Ethics are about making choices… Continue

Posted on April 23, 2010 at 10:06pm

Harold Zimmer

Leadership Defined

Leadership is the process of directing the behavior of others toward the accomplishment of some common objectives. It is influencing people to get things done – willingly! – to a standard and quality above their norm to achieve a shared stretch goal. As an element in social interaction, leadership is a complex activity involving a process of influence and with a range of possible outcomes – the achievement of goals, but also the commitment of individuals to such goals, the… Continue

Posted on March 14, 2010 at 6:00pm

Harold Zimmer

How to Lead by Example

Actions still speak louder than words, particularly when your

philosophies and behavior motivate people to do their best work. Doing

otherwise only confuses staff and slows momentum.



Here are 10 useful strategies for modeling behavior that will

inspire your employees to work hard, maintain loyalty, and help your

company grow.



1) Lead with honesty. Promote an office environment of

truthfulness. Anything less than honest communication… Continue

Posted on February 27, 2010 at 8:01pm — 1 Comment

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